Refund Policy
Website guarantee and store purchase support
We offer a 10-day money-back guarantee on every website plan. If RN Clarity isn't right for you within 10 days of your purchase, request a full refund through Settings > Subscription or contact support.
Website purchases: how to request a refund
- Sign in and check Settings > Subscription for the self-service refund option.
- If you cannot use it, open support and choose Billing.
- Include your order email and the plan purchased. Do not include card details.
App Store and Google Play purchases
For a purchase billed by Apple, use Apple's refund request process. For a purchase billed by Google Play, follow Google Play's refund policy and request process. Eligibility and processing vary by the purchase and applicable law; a request is not a guarantee of approval. Our website self-service controls do not issue a store refund.
Contact support@rnclarity.com if verified paid access is missing. Include the store order reference and your RN Clarity account email; never send card details, passwords or verification codes. Cancelling renewal and requesting a refund are separate actions. Nothing here limits mandatory consumer rights.
Approved refunds return to the original payment method. The time to appear on a statement depends on the payment processor and your bank. A full refund ends paid access.